BIG SALE & SHIPPING WORLDWID→ LIMITED QUANTITIES AVAILABLE: Free shipping over $49

Return & Refund

Q: How to apply for a return?
A: Please contact the customer servic, providing your order number and your return reasons. We will deal with it within 48 hours.

Q: How many days can I return the product?
A: 30 days since you sign for your packages.

Q: Who will be responsible for the return shipping cost?
A: The purchaser needs to bear the shipping cost of the return separately.

Q: Do you have warehouse in the US?
A: Yes. In Los Angeles.

Q: Can I return my order to the warehouse in the US?
A: No. If you have any question, please contact us.

Q: If my purchased product is damaged when I use it, can I get a refund?
A: If it is product quality reason, yes, you can get a full refund. Otherwise, no refund.

Q: Do I need to return products when refunding?
A: Yes. Please ship it or them to our address.

Q: Can I get a full refund?
A: Yes. 30 days full refund guarantee.

Q: Can I get a refund because of color difference?
A: Yes. Please ship it or them to our address.

Q: Can I get a refund just because I am not satisfied with the products or the service?
A: Yes. 30 days full refund guarantee. Please do not the product and ship it or them to our address.

Q: How long will you process my refund?
A: We will process your refund and it will be completed within 48 hours. 

Q: How long can I get my refund?
A: 1-30 days. The time when you receive the refund money is mainly based on the bank processing time after we complete the refund in our system.

Q: Where my refund will return?
A: The refund money will be returned to your paypal or credit card according to the original way.

Q: If I have questions on my return or refund, how can I get your help?
A: Please contact us by email. We will help you within 48 hours.